Support

FAQ

Which platforms are supported?


RiverVPN is available for Android, Windows, iOS, and macOS.

How many devices can I use?


One account supports up to 5 devices at the same time.

Why is acceleration not working?


Clear the app or browser cache, enable automatic startup, then reset the network and restart your device.

How do I sign in on another device?


Open RiverVPN on the other device and request a verification code using the same email or linked phone number.

Contact us

If the FAQs above did not solve your issue, please describe it in the form below. You can also email us directly at: [email protected]

Our support team will review and respond within 24 hours. Thank you for your feedback. It helps us improve.